Requirements for using the Exchange Agent

Last published : Apr 02, 2026
The Backup Exec server must meet the following requirements:
Table: Backup Exec server requirements for the Backup Exec Exchange Agent
Backup Exec server requirements Description
To support the Exchange Agent - A license for the Veritas Backup Exec Agent for Microsoft Exchange Server (Exchange Agent) must be entered on the Backup Exec server.
- The Backup Exec Agent for Windows must be installed on any remote Exchange Server that you want to back up.
- The Backup Exec server must have access to the Exchange Server. You can find a list of compatible operating systems, platforms, applications, and supported service packs at the following URL: http://www.veritas.com/docs/000017788
- Veritas recommends that you use a Backup Exec services account that has domain and local administrator rights on the Exchange server. For Exchange 2010 or later, you can have full Exchange permissions or minimal permissions that enable database backups and restores and Granular Recovery Technology operations. See Granting permissions on the Exchange Server to enable database backups and restores, and Granular Recovery Technology operations .
To support Granular Recovery Technology (GRT) for the restore of individual items from Information Store backups - A Microsoft Windows operating system that supports minifilter drivers must be installed for Microsoft Exchange. You can find a list of compatible operating systems, platforms, applications, and supported service packs at the following URL: http://www.veritas.com/docs/000017788
- Storage that you use for GRT-enabled backups may have additional requirements.
- If Exchange log files are on an advanced format disk or 512e disk, the Backup Exec server must also have a similar local volume available to perform GRT operations.
See Granular Recovery Technology .
The following are requirements for the Exchange Server with the Backup Exec Exchange Agent:
Table: Exchange Server requirements
Exchange Server requirements Description
For operations on all Exchange Servers The user account must be a member of the following groups\:
- The Administrators group
- The Domain Admins
To support the Granular Recovery Technology feature, you must use the appropriate Exchange Server management utility to assign the user the required permissions. For example, in Exchange 2010 or later, it will be Organization Management role.
Veritas recommends that the user account have full Exchange permissions on the Exchange Server. If the user account cannot have full Exchange permissions for Exchange 2010 or later,
you can grant minimal permissions that enable database backups and restores and Granular Recovery Technology operations
See Granting permissions on the Exchange Server to enable database backups and restores, and Granular Recovery Technology operations .
To back up and restore Exchange Server 2010 or later The following are requirements to back up and restore Exchange Server 2010 or later\:
- You must install the Agent for Windows on all of the mailbox server nodes in the DAG to back up the databases on a database availability group (DAG).
- You must have local administrator rights on each node of a Database Availability Group and on the Microsoft Exchange mailbox server to back up and restore Microsoft Exchange database files.
- You can configure minimal permissions for a user account to perform database backups and restores and to support Granular Recovery Technology on Exchange Servers if you cannot have full permissions
- For Microsoft Exchange Server 2013, you must have Microsoft Exchange Server 2013 with Cumulative Update 1 or later installed.
See Granting permissions on the Exchange Server to enable database backups and restores, and Granular Recovery Technology operations .
See About the Agent for Windows .
For specific operating system requirements for the Exchange Agent, see the Backup Exec Software Compatibility List at the following URL:
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