Restoring Microsoft 365 tenant data

Last published : Apr 02, 2026
You can use the Restore Wizard to restore Microsoft 365 tenant data.
If you remove a tenant, before you can restore the data that was backed up using that tenant, you must add the tenant back to the list or catalog the storage device that contains the data that you want to restore.
To restore Microsoft 365 server
  1. On the Backup and Restore tab, select a Microsoft 365 tenant from the list of servers.
  2. Do one of the following:
    • In the Restoresgroup at the top of the screen, clickRestore.
    • On the Backup and Restore tab, in the Groupspane, right-click the tenant that you want to restore and clickRestore.
  3. Select any of the following options:
    Exchange Online Exchange Online backups to point-in-time
    Exchange Online backups from backup sets -
    OneDrive OneDrive backups to point-in-time
    OneDrive OneDrive backups from backup sets
    SharePoint Online SharePoint Online backups to point-in-time
    SharePoint Online backups from backup sets
    Teams Teams backups to point-in-time
    Teams backups from backup sets
    Entra ID Entra ID backups to point-in-time
    Entra ID backups from backup sets
  4. Select the items that you want to restore.
    Show backups from Displays the beginning and ending dates for the
    backup sets that you want to include in the selection.
    Resource View Select the Full or the Incremental backup.
    If you select the point-in-time option, you see a synthesized view of the backup sets, whether incremental or full. You can view the items that were part of the previous backups that are now synthesized and the changes from the most recent backup. An icon indicates the items that are synthesized, and the items that are recently backed up do not have an icon.
    If you select the backup sets option, you can view the changes from the most recent backup. These items do not have an icon.
    Details View Displays the selected backup sets (selection summary), but you cannot browse
    or select the contents.
  5. Click Next.
  6. If you select Exchange Online , set the following options:
    Overwrite option For an already available item, select if you want to overwrite an item that is already available or if you want to skip that item if it is already available.
    Preferred number of parallel streams to use for restore Specify the number of parallel streams you want to use during restore.
    By default, the value is set to 1.
    Restore to the same Mailbox Click this option if you want to restore the items to the same mailbox.
    (Optional) Custom path:
    Restore to the same mailbox by providing a custom folder inside the destination.
    Restore to custom subfolders is not supported for Group mailboxes.
    Re-directed restores are not supported for public folders. You can only restore to the original location.
    Restore to a different Mailbox Click this option if you want to restore the items to a different mailbox.
    - Destination Mailbox Address: Specify the path of the destination mailbox.
    - Destination Mailbox Type: Select the type of the Destination mailbox. Group mailbox can only be restored to a group mailbox. A custom destination path is not supported for restoring to a Group mailbox. When the source and the destination Mailbox types are different, a custom destination path is required.
    - (Optional) Custom path: Specify the custom folder inside the destination.
    - Restore Item Permission: Restores the permissions that were enabled on the item during backup.
    Restore to file systems as pst Click this option if you want to restore the items to a .pst file. You can access the PST file from your Microsoft Outlook. Ensure that you have the 32-bit Outlook version installed on your computer.
    File path:
    Browse or enter the target path where you want the .pst file to be created after restore.
    Note: Before you start Microsoft 365 restores, you must have a destination mailbox and email addresses created for restore to the same location or redirected restores.
  7. If you select OneDrive , set the following options:
    Overwrite option For an already available user OneDrive item, select if you want to overwrite an item that is already available or if you want to skip that item if it is already available.
    Preferred number of parallel streams to use for restore Specify the number of parallel streams you want to use during restore.
    By default, the value is set to 1.
    Restore to the same OneDrive Click this option if you want to restore user OneDrive items to the same location.
    (Optional) Custom path:
    Redirect to the same OneDrive but you want to provide a custom folder inside the destination.
    Restore to a different OneDrive Click this option if you want to restore items to a different user OneDrive.
    - Destination User or Group email address: Specify the path of the destination OneDrive.
    - Destination OneDrive Type: Select the type of the destination OneDrive.
    - (Optional) Destination Document Library Name Specify the library to which user OneDrive has to be restored.
    - (Optional) Custom path: Specify the custom folder inside the destination.
    - Restore Item Permission: Restores the permissions that were enabled on the item during backup.
    Restore to file system Enter the target path to restore user OneDrive to a local Backup Exec server.
    File path
    For example, the local C or D drive.
  8. If you select SharePoint Online , set the following options:
    Preferred number of parallel streams to use for restore Specify the number of parallel streams you want to use during restore.
    By default, the value is set to 1.
    Restore only settings, permissions, and structure of unavailable sites/subsites/list Click this option if you want to restore settings and site structure. Permissions are restored only for the created entities.
    Overwrite option For already available SharePoint site data, select if you want to overwrite the data that is already available or if you want to skip the data if it is already available.
    Skip hidden lists and catalogs Select this option to skip hidden SharePoint Online lists and catalogs for restore. The lists are created by default from SharePoint Online.
    Restore Permissions Select this option to restore permissions of the item and location.
    Permissions are restored only during disaster recovery scenarios. This check box is selected by default.
    Restore to the same SharePoint Site Click this option if you want to restore data from a SharePoint site to the same location.
    Version
    Only the latest version of the document library data in a SharePoint site is restored.
    Note: For site restore, Backup Exec creates the site if it does not exist. Properties, permissions, and settings for all SharePoint entities are restored along with the data.
    Restore to file system File path
    Enter the target path to restore data from a SharePoint site to a local Backup Exec server.
    Version
    You can restore all versions of the data in the document library. Versioning is only supported for the document library.
    Or you can just restore the latest version of the
    document library data from the SharePoint site.
  9. If you select Teams , set the following options:
    Preferred number of parallel streams to use for restore Specify the number of parallel streams you want to use during restore.
    By default, the value is set to 1.
    Overwrite option for Teams Channel and tabs For already available Teams channel and tabs, select if you want to overwrite the data that is already available or if you want to skip the data if it is already available.
    Select Channel Posts - All posts Restore all channel posts for the selected backups.
    - Posts within a date range Restore all channel posts for the selected backup based on the date range. You can also select an individual post for restore.
    Restore Teams settings and members Select the check box to restore all metadata or configuration settings and data related to members for the selected Teams channel. In a disaster recovery scenario, the data is restored even if the check box is not selected.
    Skip hidden system lists Select this option to skip hidden SharePoint Online lists for restore. The lists are created by default from SharePoint Online.
    Restore Permissions Select this option to restore permissions of the item and location.
    Permissions are restored only during disaster recovery scenarios. This check box is selected by default.
    Restore to the same Team - File version Restore only the latest version of the SharePoint sites associated with the selected teams. This option is only applicable to SharePoint sites associated with teams.
    - (Optional) Custom tab name: Enter the custom tab name for the teams channel. Backup Exec creates the tab name for a channel in a specific format and you have the option to change that. This option is only applicable to in place restore of channel posts.
    Restore to file system - File version You can restore all versions or just restore the latest version of the data from the SharePoint sites associated with teams. This option is only applicable to SharePoint sites associated with teams.
    - File path Enter the target path to restore the teams channel posts and sites to a local Backup Exec server. This option is applicable to channel posts and SharePoint sites associated with teams.
    Restore options for channel posts and sites
  10. If you select Entra ID , set the following options:
    Preferred number of parallel streams to use for restore Specify the number of parallel streams you want to use
    during restore.
    By default, the value is set to 1.
    Overwrite option Specify whether to overwrite existing data or skip restore if the data already exists.
    Select one of the following options:
    - Skip if exists : The data is not restored if it already exists in Entra ID. Restore the data only if it does not exist in Entra ID.
    - Overwrite : Overwrite the data if it already exists in Entra ID. Restore the data if it does not exist in Entra ID.
    Default password Enter a password for creating new user objects during the restore job. Ensure that the password complies with the tenant's password guidelines.
    Note: This option is enabled only if theUsersentity is selected during the restore.
    Confirm password Reenter the password.
    Restore from recycle bin Select this option to restore data from the Entra ID recycle bin instead of restoring it from the backup. The deleted data is retained in the Entra ID recycle bin for thirty days.
    Force restore of on-premises synchronized directory objects If you are unable to sync data from on-premises Active Directory to Entra ID, select this option to enforce restoring of data to Entra ID environment.
  11. Click Next.
  12. Configure any commands that you want to run either before the backup job begins or after the backup job is completed.
See Configuring pre/post commands for backup or restore jobs.
  1. Select the name of a recipient to notify when the job is completed. You must have recipients configured to use this option. If the recipient to which you want to send notifications is not in the list, click Manage Recipients to add the recipient.
See Adding recipients for notification.
  1. Select the Include the job log in email notifications check box to send the job log to the recipient that is configured for notification.
  2. Specify the job name and select the schedule for the job.
    Name Specify the name of the restore job.
    Run now Runs the job immediately.
    Run on Schedules the job to run on a specific date and
    time.
    Create without a schedule Creates the job without scheduling it. When you
    use this option, the job does not run at the time of
    creation. The job remains unscheduled until you
    choose to run it.
    Reschedule the job if it does not start x hours after its scheduled start Specify the amount of time past the job's
    scheduled start time at which Backup Exec
    changes the job completion status to
    Missed. The job is rescheduled to run
    based on the time window that you
    configured.
    Cancel the job if it is still running x hours after it scheduled start time Specify the amount of time after the job's
    scheduled start time at which you want to
    cancel the job if it is still running. Backup
    Exec changes the job completion status to
    Canceled, timed out.
    Submit job on hold Enables you to submit the job, but not run the job
    until you change the job's hold status.
  3. Click Next.
  4. Review the summary information, and then click Finish.
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