Changing the credentials for a service account

Last published : Apr 02, 2026
On the Backup Exec server, all Backup Exec services run in the context of a user account that is configured for the Backup Exec system services.
Note: The Backup Exec service account and the Backup Exec system logon account are set to the same user name when Backup Exec is installed. If you need to change the user name for the service account or if the service account is no longer used, then you should also change the Backup Exec system logon account to use new credentials.
If this computer is in a domain, enter a Domain Administrators account, or an equivalent account that is part of the Domain Admins group. In the Domain list, select or enter the Domain name.
If this computer is in a workgroup, enter an Administrators account, or an equivalent account that is part of the Administrators group on the computer. In the Domain list, select or enter the computer name.
The account that you designate for Backup Exec services, whether it is a new account or an existing user account, is assigned the following rights:
  • Authenticate as any user and gain access to resources under any user identity.
  • Create a token object, which can then be used to access any local resources.
  • Log on as a service.
  • Administrative rights (provides complete and unrestricted rights to the computer).
  • Backup operator rights (provides rights to restore files and directories).
  • Manage auditing and security log.
Due to security implementations in Microsoft Small Business Server, the service account must be Administrator.
To change the credentials for a service account
  1. Click the Backup Exec button, select Configuration and Settings, and then selectBackup Exec Services.
  2. On the Backup Exec Services Manager dialog box, select the appropriate server, and then select the service for which you want to change the service account.
  3. Click Edit credentials.
  4. Enter the credentials for the existing service logon account and click Verify.
After the authentication, you can change the service account credentials.
  1. Select the Change service account credentials check box.
  2. Complete the following fields:
    New user name Type the new user name for the service account that you want to change.
    New password Type the new password for the service account that you want to change.
    Confirm password Type the new password again to confirm it.
    Grant required rights to the service account Select this option to grant the service account the proper system service rights.
  3. Click OK.
  4. Click Close.
More Information
Related information