Responding to active alerts

Last published : Apr 02, 2026
You can respond to active alerts and continue or cancel the operation, depending on the alert condition. By default, Backup Exec displays all enabled alerts, and all alerts that require a response. If you have set filters, only those alerts that are selected appear in addition to any alerts that require a response.
If you click Close on the alert response dialog box, the dialog box closes, but the alert remains active. To clear the alert, you must select a response such as OK, Yes, No, or Cancel. You can configure automatic responses for some alert categories.
See Configuring alert categories.
Some alerts provide a Unique Message Identifier (UMI) code. This code is a hyperlink to the Arctera Technical Support website. You can access the technical notes that are related to the alert.
To respond to an active alert
  1. Access the Active Alerts pane on the Home tab, the Backup and Restore tab, or the Storage tab.
  2. Right-click the alert that you want to respond to, and then click RespondorRespond OK.
  3. Click a response for the alert, such as Respond OKorRespond.
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