About using event log information to troubleshoot problems

Last published : Apr 02, 2026
When Arctera System Recovery performs an action, it records the event (for example, when a backup job runs). It also records program error messages.
You can use the event log to track down the source of problems or to verify the successful completion of a backup job.
Log entries provide information about the success or failure of numerous actions by Arctera System Recovery or by a user. It offers a single view of all of the information and the program error messages.
To access the event log
  1. On the Tasks menu, click Options.
  2. Under Notifications, click Event Log.
  3. Select the appropriate event log options.
The generated event log includes the following information:
Type Indicates if the event is an error message or other information, such as the successful completion of a backup job.
Source Identifies if Arctera System Recovery generates the message or another program.
Date Displays the exact date and time that a selected event occurred.
Description Lets you review information about an event that can help you troubleshoot errors.
See Logging Arctera System Recovery messages.