Accessing Arctera QuickAssist (AQA)

Last published : Apr 02, 2026
Arctera QuickAssist (AQA) is a diagnostics tool that collects technical data. AQA is a tool that is loaded on a computer experiencing a problem so that it can be scanned. Scans can be run against the system for common issues as well as installation requirements. AQA enables self-diagnosis attempts, and if this does not resolve the issue, the tool has the ability to collect and upload data for a support case.
To access Arctera QuickAssist (AQA)
  1. Start Arctera System Recovery.
  2. On the Help menu, click Arctera QuickAssist.
The Arctera QuickAssist utility is launched. To view the Help for the utility, click Help > View Help.
See About Arctera System Recovery.