About managing the Arctera System Recovery Agent through Windows Services

Last published : Apr 02, 2026
The Arctera System Recovery Agent is a Windows service that runs in the background.
It provides the following:
  • The ability to locally run scheduled backup jobs, even when there are no or unauthorized users that are logged on to the computer.
  • The ability to allow administrators to remotely back up computers throughout an enterprise from Arctera System Recovery running on another computer.
See Using the Arctera System Recovery Agent.
To use the features of Arctera System Recovery, the Arctera System Recovery Agent must be started and properly configured. You can use the Windows Services tool to manage and troubleshoot the agent.
Note: To manage the Arctera System Recovery Agent, you must be logged on as a local administrator.
You can manage the Arctera System Recovery Agent in the following ways:
  • Start, stop, or disable the Arctera System Recovery Agent on local and remote computers.
See Starting or stopping the Arctera System Recovery Agent service.
  • Configure the user name and password that the Arctera System Recovery Agent uses.
See About controlling access to Arctera System Recovery.
  • Set up recovery actions to take place if the Arctera System Recovery Agent fails to start.
For example, you can restart the Arctera System Recovery Agent automatically or restart the computer.
See Setting up recovery actions when the Arctera System Recovery Agent does not start.