Contacting Backup Exec Technical Support
If you have tried to solve a problem, but still need a resolution, you can contact Arctera Technical Support for Backup Exec over the Internet or by phone.
To expedite the Technical Support process, do the following:
-
Know your Backup Exec version and revision number.
-
Use one of the diagnostic utilities that are included with Backup Exec to collect the information that technical support can use to diagnose your issue.
To contact Backup Exec Technical Support
-
Click the Backup Exec button, select Technical Support, and then selectBackup Exec Technical Support.
More Information
Related information