Recovering a computer locally

Last published : Sep 28, 2026
If Windows fails to start or does not run normally, you can recover the computer using the Veritas System Recovery Disk and an available recovery point.
Note: If you can start Windows and the drive that you want to restore is a secondary drive, you can restore the drive within Windows. A secondary drive is any drive other than the system drive, (or the drive where your operating system is installed).
The Veritas System Recovery Disk lets you run a recovery environment that provides temporary access to Veritas System Recovery's recovery features. For example, you can access the Recover My Computer Wizard to restart the computer into its previous, usable state.
Note: If you purchased Veritas System Recovery from a computer manufacturer, some features in the recovery environment might not be available. For example, if the manufacturer installed the recovery environment on the computer's hard disk. The manufacturer might also assign a keyboard key for the purpose of starting the recovery environment. When you restart the computer, watch for instructions on the computer monitor, or refer to the manufacturer's instructions.

Table: Process for recovering a computer locally

| Order | Action |
| Step 1 | Set up the computer so that it can start from the Veritas System Recovery Disk. |
| Step 2 | Start the client computer using the Veritas System Recovery Disk. |
| Step 3 | Scan the computer's hard disk to check for errors before you perform a recovery. |
| Step 4 | Recover the computer locally using Veritas System Recovery Disk. |