Requirements for Microsoft 365

Last published : Apr 02, 2026
Review the following requirements before you back up Microsoft 365 data.
General requirements
  • You must install the relevant feature for Microsoft 365.
  • You must set up a local deduplication storage disk.
  • You must have optimum internet bandwidth as tenant data is hosted in the cloud. Backup and restore requires download and upload of data over an internet connection.
Teams requirement
Before the Graph Export APIs can be used to back up the conversations, you must get consent from Microsoft. This is a requirement from Microsoft. Refer to the Prerequisites to access Teams Export APIs section in the following link:
https://learn.microsoft.com/en-us/microsoftteams/export-teams-content
You must submit a request to access the protected APIs using the form in the Prerequisites to access Teams Export APIs section. While updating the form, you must provide the Application Name and Application ID that is available in Backup Exec.
Perform the steps in the following order to get the Application Name and Application ID:
  1. On the Backup and Restore tab, right-click the tenant and click Details.
  2. Click Properties > Fetch details.
  3. Make a note of the first Application ID and Application Name.
    Note: Access to the Graph Export APIs is required to back up Teams Channel Posts. Without the APIs, the backup job for Channel Posts will fail.
Microsoft requires a week to respond after the Consent Form is submitted.
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