Restoring Microsoft 365 tenant data

Last published : Apr 02, 2026
You can use the Restore Wizard to restore Microsoft 365 tenant data.
If you remove a tenant, before you can restore the data that was backed up using that tenant, you must add the tenant back to the list or catalog the storage device that contains the data that you want to restore.
To restore Microsoft 365 server
  1. On the Backup and Restore tab, select a Microsoft 365 tenant from the list of servers.
  2. Do one of the following:
    • In the Restoresgroup at the top of the screen, clickRestore.
    • On the Backup and Restore tab, in the Groupspane, right-click the tenant that you want to restore and clickRestore.
  3. Select any of the following options:
    Exchange Online Exchange Online backups to point-in-time
    Exchange Online backups from backup sets -
    OneDrive OneDrive backups to point-in-time
    OneDrive OneDrive backups from backup sets
  4. Select the items that you want to restore.
    Show backups from Displays the beginning and ending dates for the
    backup sets that you want to include in the selection.
    Resource View Select the Full or the Incremental backup with the user mailbox.
    If you select the point-in-time option, you see a synthesized view of the backup sets, whether incremental or full. You can view the items that were part of the previous backups that are now synthesized and the changes from the most recent backup. An icon indicates the items that are synthesized, and the items that are recently backed up do not have an icon.
    If you select the backup sets option, you can view the changes from the most recent backup. These items do not have an icon.
    Details View Displays the selected backup sets (selection summary), but you cannot browse
    or select the contents.
  5. Click Next.
  6. If you select Exchange Online , set the following options:
    Overwrite option For an already available item, select if you want to overwrite an item that is already available or if you want to skip that item if it is already available.
    Preferred number of parallel streams to use for restore Specify the number of parallel streams you want to use during restore.
    By default, the value is set to 1.
    Restore to the same Mailbox Click this option if you want to restore the items to the same mailbox.
    (Optional) Custom path:
    Restore to the same mailbox by providing a custom folder inside the destination.
    Restore to custom subfolders is not supported for Group mailboxes.
    Re-directed restores are not supported for public folders. You can only restore to the original location.
    Restore to a different Mailbox Click this option if you want to restore the items to a different mailbox.
    - Destination Mailbox Address: Specify the path of the destination mailbox.
    - Destination Mailbox Type: Select the type of the Destination mailbox. Group mailbox can only be restored to a group mailbox. A custom destination path is not supported for restoring to a Group mailbox. When the source and the destination Mailbox types are different, a custom destination path is required.
    - (Optional) Custom path: Specify the custom folder inside the destination.
    - Restore Item Permission: Restores the permissions that were enabled on the item during backup.
    Note: Before you start Microsoft 365 restores, you must have a destination mailbox and email addresses created for restore to the same location or redirected restores.
  7. If you select OneDrive , set the following options:
    Overwrite option For an already available user OneDrive item, select if you want to overwrite an item that is already available or if you want to skip that item if it is already available.
    Preferred number of parallel streams to use for restore Specify the number of parallel streams you want to use during restore.
    By default, the value is set to 1.
    Restore to the same OneDrive Click this option if you want to restore user OneDrive items to the same location.
    (Optional) Custom path:
    Redirect to the same OneDrive but you want to provide a custom folder inside the destination.
    Restore to a different OneDrive Click this option if you want to restore items to a different user OneDrive.
    - Destination User or Group email address: Specify the path of the destination OneDrive.
    - Destination OneDrive Type: Select the type of the destination OneDrive.
    - (Optional) Destination Document Library Name Specify the library to which user OneDrive has to be restored.
    - (Optional) Custom path: Specify the custom folder inside the destination.
    - Restore Item Permission: Restores the permissions that were enabled on the item during backup.
    Restore to file system Enter the target path to restore user OneDrive to a local Backup Exec server.
    File path
    For example, the local C or D drive.
  8. Click Next.
  9. Configure any commands that you want to run either before the backup job begins or after the backup job is completed.
See Configuring pre/post commands for backup or restore jobs.
  1. Select the name of a recipient to notify when the job is completed. You must have recipients configured to use this option. If the recipient to which you want to send notifications is not in the list, click Manage Recipients to add the recipient.
See Adding recipients for notification.
  1. Select the Include the job log in email notifications check box to send the job log to the recipient that is configured for notification.
  2. Specify the job name and select the schedule for the job.
    Name Specify the name of the restore job.
    Run now Runs the job immediately.
    Run on Schedules the job to run on a specific date and
    time.
    Create without a schedule Creates the job without scheduling it. When you
    use this option, the job does not run at the time of
    creation. The job remains unscheduled until you
    choose to run it.
    Reschedule the job if it does not start x hours after its scheduled start Specify the amount of time past the job's
    scheduled start time at which Backup Exec
    changes the job completion status to
    Missed. The job is rescheduled to run
    based on the time window that you
    configured.
    Cancel the job if it is still running x hours after it scheduled start time Specify the amount of time after the job's
    scheduled start time at which you want to
    cancel the job if it is still running. Backup
    Exec changes the job completion status to
    Canceled, timed out.
    Submit job on hold Enables you to submit the job, but not run the job
    until you change the job's hold status.
  3. Click Next.
  4. Review the summary information, and then click Finish.
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