Troubleshooting failed components in the SAN
Various problems can occur at any location in a SAN.
For Backup Exec to work properly, a storage device has to be recognized in the following locations:
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The bridge or router must recognize it as a SCSI device
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The operating system must recognize it as a device
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Backup Exec must recognize it as a supported device
In some cases, hardware issues may require you to contact your hardware vendor for technical support.
You may need to replace a component of your SAN, such as a bridge or a switch. For specific steps for replacing your equipment, refer to your hardware vendor's documentation.
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