Generating the LightsOut Restore 2013 R2 package

Last published : Sep 28, 2026
As Microsoft does not allow redistribution of WinPE, starting from Symantec System Recovery 2013 R2 Management Solution, Veritas no longer provides the LightsOut Restore package in advance. You can now generate the LightsOut Restore 2013 R2 package in Veritas System Recovery 18 Management Solution by creating ISOs using the Symantec System Recovery Disk Creation Utility and uploading them on the Management Solution server.
When you install Symantec System Recovery 2013 R2 Management Solution, the Symantec System Recovery Disk Creation Utility is extracted and is available for download on the Management Solution Server.
Note: Starting with Symantec System Recovery 2013 R2 Management Solution, the LightsOut Restore option is no longer available on the Symantec Installation Manager as before.
To generate the LightsOut Restore package
  1. On the following path, sign in with your Veritas account, download, and extract the Symantec System Recovery 2013 R2 LORSetup.msi package (zip file).
http://my.veritas.com/
If you do not have a Veritas account, contact customer support.
  1. After the download is complete, copy the extracted package to the following location:
C:\ProgramFiles\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\11.1
  1. On the Home tab, click Packages and Policies > Update packages > LightsOut Restore > 2013 R2 > Install without user interface package link.
  2. Click Update Distribution Points and then clickSave changes.
  3. On the Home tab, click Packages and Policies > Install Policies > 2013 R2 > Create Symantec System Recovery Disk (ISO) and generate LightsOut Restore Package.
  4. On the Create Symantec System Recovery Disk (ISO) and generate LightsOut Restore Package panel, click the here link to download and install the Symantec System Recovery Disk Creation Utility.
When you install this utility a limited version of the Symantec System Recovery 2013 R2 is installed on your computer.
Note: You must restart your computer after the Symantec System Recovery Disk Creation Utility is downloaded and installed. An Internet connection is a must to create the Symantec System Recovery Disk.
  1. Do one of the following:
    • Click Run to start the installation.
The Symantec System Recovery Disk Creation Utility is saved to a temporary location on your computer.
  • Click Save to save the installer on the default downloads location of your computer.
  • Click Save As and browse to select a location on your computer to save the installer.
  • Click Save and Run to save the installer and begin the installation.
After the installation is complete, your computer restarts and the Create Symantec System Recovery Disk Wizard (Management Solution Mode) is displayed.
  1. Using the Create Symantec System Recovery Disk Wizard (Management Solution Mode), create both 32-bit and 64-bit Symantec System Recovery Disks (ISOs).
To learn more about how to create a Symantec System Recovery Disk, click the Help icon on the Create Symantec System Recovery Disk Wizard (Management Solution Mode).
  1. Open the Veritas System Recovery 18 Management Solution console, navigate to the Home tab, and click Packages and Policies > Install Policies > 2013 R2 > Create Symantec System Recovery Disk (ISO) and generate LightsOut Restore Package.
  2. Select the Symantec System Recovery Disk (ISOs) to generate the LightsOut Restore package on the server check box.
  3. Click Browse to select both the 32-bit and 64-bit Symantec System Recovery Disks that you created.
  4. Click the Generate LightsOut Restore Package option.
The LightsOut Restore package that is generated is saved on the Management Solution server.
  1. Use the Install Without User Interface policy in the Packages and Policies tab to deploy the LightsOut Restore package on the managed nodes.
The Symantec System Recovery Disk (ISOs) are also stored on the Management Solution server at the following location:
C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\11.1\ISO
Note: If the managed client has a Windows 2003 operating system, create the Symantec System Recovery Disk ISOs using Windows ADK for Windows 8.0. Perform steps 1 to 12 separately for a Windows 2003 computer. Note: If the LightsOut Restore package fails to generate, the logs with the failed information are available at the following location:Start\All Programs\Symantec\Diagnostics\Altiris Log Viewer.
After the LightsOut Restore Package is generated you can configure and install LightsOut Restore 2013 R2 on client computers.
See Configuring and installing LightsOut Restore 2013 R2 on client computers.
Upgrading from Symantec System Recovery 2013 R2 Management Solution to Veritas System Recovery 18 Management Solution
To generate the LightsOut Restore package after upgrade
  1. Configure the LightsOut Restore 2013 R2 package.
See Generating the LightsOut Restore 2013 R2 package.
  1. Copy the ISO and INSTALL folders from the following location:
C:\Program Files\Altiris\Symantec System Recovery Management Solution\Web\SoftwareDelivery\LOR\11.1
  1. Paste and overwrite the ISO and INSTALL folders at the following location:
C:\Program Files\Altiris\Veritas System Recovery Management Solution\Web\SoftwareDelivery\LOR\11.1
  1. Open the Veritas System Recovery 18 Management Solution console, and navigate to the Home tab, and click Packages and Policies > Update packages > LightsOut Restore > 2013 R2 > Install without user interface package.
  2. Click Update Distribution Points and then click Save changes.
  3. On the Home tab, click Packages and Policies > Install Policies > 2013 R2 > Install Without User Interface.
  4. Use the Install Without User Interface policy in the Packages and Policies tab to deploy the LightsOut Restore package on the managed nodes.
Related information
Getting started with Veritas System Recovery Management Solution