Restoring blocked items

Last published : Apr 02, 2026
Blocked items, by default are not displayed in restore and search view and cannot be restored.
In scenarios, when the blocked items have to be restored, Backup Exec permits only the SLA owner to restore these items and reason for restore is recorded in the audit log. The audit log records the reason for which the blocked files are restored.
If you want to know the owner of the system logon account, click the Backup Exec button, and then select Configuration and Settings > Select Logon Accounts > Manage Logon Accounts. On the Logon Account Management dialog box, the Owner column displays the owner of the system logon account.
To restore the blocked files
  1. Log on as an SLA owner.
  2. In the Restore Wizard, select Files, folders, or volumes, and then clickNext.
  3. Select the Allow restore of blocked items check box.
  4. In Restore Blocked Items dialog box, type the reason for restore.
  5. In the Restore Wizard, click Next to view the blocked files in the Restore view. The restore view lists the blocked items that can be selected for restore.
  6. Follow the Restore Wizard prompts to restore the data.
See About GDPR Guard.
See Backup Exec Management Command Line (BEMCLI) commands for import and export.
See How to block access to backed up items.
See Supported types of backed up data.
See Best practices for blocking access to backed up items with GDPR Guard.
See Troubleshooting blocked access to backed up items with GDPR Guard.
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