Replacing the credentials for a backup source

Last published : Apr 02, 2026
Backup Exec lists the backup sources and their associated credentials for each server that you monitor on the Credentials pane. If Backup Exec does not have the correct credentials to access content, any attempts to back up that content fail.
It is recommended that you test to make sure that you have the appropriate credentials to access the content that you want to back up. If a credentials test fails, you can enter new credentials for the content so that Backup Exec can access it. If you need to change the credentials that are associated with a backup source, you can do so at any time on the Backup and Restore tab from the Credentials pane. You can also change a backup source's credentials when you create or edit backups.
To replace the credentials for a backup source
  • Do one of the following:
    To replace the logon account that is associated with a backup source on the Credentials pane Complete the following steps\:
    - On the Backup and Restore tab, double-click the server whose credentials you want to view.
    - In the left pane, click Credentials .
    - In the Logon Account field, select the logon account that you want to use for the backup source.
    - Click Apply .
    To replace the logon account that is associated with a backup source in a backup definition Complete the following steps\:
    - Create a new backup or edit an existing backup.
    - In the Selections box, click Test/Edit Credentials .
    - In the Logon Account field, select the logon account that you want to use for the backup source.
    - Click OK .
More Information
Testing credentials for backup sources
Creating new credentials for a backup source
Deleting retired or unused backup sources from the Credentials pane
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