Disaster recovery of Microsoft SharePoint 2010/2013/2016 data

Last published : Apr 02, 2026
You can use the Agent for Microsoft SharePoint to recover a Microsoft SharePoint server after a hard drive failure. Before you recover SharePoint data, you must recover the SharePoint server's operating system.
You can use Backup Exec's Simplified Disaster Recovery feature or you can manually recover the server's operating system.
For more information about manual recovery, refer to the following sections:
After the Windows server is recovered, you can recover SharePoint data. Complete the actions in the table in successive order to recover the SharePoint data.

Table: To recover SharePoint data after a disaster

Step Action Notes
Step 1 Recover the master database and the model database for the SQL instances that SharePoint uses. You must perform this step if you manually recovered the server's operating system. Skip this step if you used Backup Exec's Simplified Disaster Recovery feature to recover the server's operating system.
See Manual recovery of a SQL Server .
Step 2 Inventory the media to be recovered. See Inventorying a storage device .
Step 3 Catalog the media to be recovered. See Cataloging a storage device .
Step 4 Restore the msdb databases for any SQL instances that SharePoint uses. Select the backup sets that contain the msdb databases for the SQL instances that SharePoint uses.
Configure the following Microsoft SQL restore options:
- Use the default settings for all restore jobs.
- Select Overwrite existing databases .
See Methods for restoring data in Backup Exec .
Step 5 Restore all web applications. Select the backup sets for all SharePoint web applications.
Select Yes, restore over existing databases .
See Methods for restoring data in Backup Exec .
Step 6 Restore Shared Services Applications databases. Restore the following Shared Services Applications databases\:
- Business Data Connectivity Service
- Managed Metadata Service
- PerformancePoint Service Application
- Search Service Application
- Secure Store Service
- User Profile Service Application
- Web Analytics Service Application
- Word Automation Services
- Services\State Services\Service DB 1
Select Yes, restore over existing databases .
See Methods for restoring data in Backup Exec .
Note: Some of the remaining restore jobs may fail because communication with the SharePoint server has not been fully established yet. This behavior is expected. Proceed with the recovery process until all steps are complete.
Step 7 Restore search services. Restore the following services\:
- SharePoint Foundation Help Search\Search Instance\Index Files 1
- Search-DB 1
Select Yes, restore over existing databases .
See Methods for restoring data in Backup Exec .
Note: You may get a message in the job log to restart your computer. You can ignore the message.
Step 8 Restore the SharePoint Configuration V4/V5-DB resource. Select the backup sets for the SharePoint Configuration V4-DB resource.
Select Yes, restore over existing databases .
See Methods for restoring data in Backup Exec .
Step 9 Restart the SharePoint server. After the restore job is complete, restart the SharePoint server. Then proceed to the next step.
Step 10 Restore remaining SharePoint resources. Select the backup sets for the SharePoint Global Settings resources, if necessary.
See Methods for restoring data in Backup Exec .
Step 11 (For SharePoint 2013/2016 multi-server farms) Ensure that the servers in the SharePoint farm are configured correctly after the recovery. Run the SharePoint Products Configuration Wizard.
Step 12 Back up the SharePoint server. When the disaster recovery is complete, it is recommended that you perform a backup job as soon as possible.
See Backing up data .