Prerequisites for the Windows Client computer

Ensure that one of the following software is installed on the windows client computer:

Ensure that the Veritas System Recovery service, Veritas Anchor Host Service and Veritas WebAPI Service are operational. For more information about Veritas System Recovery service, see the Veritas System Recovery User's Guide.

To enable communication from the host computers, add the DCOM port and https port 4443 to the firewall exceptions list.

If you use a standard user account with administrator privileges to add and monitor a remote computer, you must turn off the User Account Control (UAC) setting on the remote computer. You are not required to turn off the UAC setting, if you use a default administrator account.