Prerequisites for the Client computer

Last published : Sep 28, 2026
  • Ensure that one of the following software is installed on the client computer:
    • Symantec System Recovery 2013 R2 (supported release versions)
    • Veritas System Recovery 16 (supported release versions)
    • Veritas System Recovery 18 (supported release version)
  • Ensure that the Veritas System Recovery service is operational. For more information about Veritas System Recovery service, see the Veritas System Recovery User's Guide.
The following link provides the Veritas System Recovery User's Guide
  • To enable communication from the host computers, add the DCOM port and the Veritas System Recovery service to the firewall exceptions list.
  • If you use a standard user account with administrator privileges to add and monitor a remote computer, you must turn off the User Account Control (UAC) setting on the remote computer. You are not required to turn off the UAC setting, if you use a default administrator account.