About upgrading to Veritas System Recovery 21 Management Solution
To upgrade to the latest version of Veritas System Recovery 21 Management Solution, you must first upgrade to the latest version of Symantec Management Platform.
Refer to the Software Compatibility List (SCL) to see the Symantec Management Platform version that you need to install for the latest Veritas System Recovery 21 Management Solution version.
For more information on Symantec Management Platform, refer to the Symantec Management Platform Support Matrix and the Veritas System Recovery 21 Management Solution support for Symantec Management Platform versions:
To upgrade to Symantec Management Platform
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Log on to your Symantec Management Platform Server computer by using either the Administrator account or an account with administrator privileges.
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Click Start > All Programs > Symantec > Symantec Installation Manager > Symantec Installation Manager.Note: Ensure that thesymantec_v2.pl.xml.zipfile is selected in theManage Product Listings, by default.
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Click Upgrade installed products
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On the Upgrade Installed Products panel, ensure the following:
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In the Upgrade to Product Version ** list,\< supported latest version number\>** is selected by default.
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In the Product to be uninstalled section, no Veritas System Recovery Management Solution products are selected for uninstallation.
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Click Next.
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On the End User License Agreement ** panel, read the End User License Agreement , and then clickI accept the terms in the license agreements , and then click Next**.
The Symantec Installation Manager runs an installation readiness check to make sure that your computer meets all requirements. The results of the installation readiness check appear in the Install Readiness Check panel.
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On the Contact Information ** panel, type the appropriate information to complete the panel, and then clickNext**.
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On the Install Readiness Check panel, install any required software before you continue the installation.
Where applicable, a link appears in the Install Readiness Check panel that lets you install the missing software from within the Symantec Installation Manager panel. If a link does not appear, you must exit the installation. Then you must install the missing software component, and then start the Symantec Management Platform installation again.
The following options appear in the Install Readiness Check panel.
| Check mark | The requirements and the recommendations are met. |
| Exclamation point | The requirement is met. You can continue with the |
| | installation. However, there are some recommendations to |
| | consider. |
| X | The requirement is not met. You cannot continue with the |
| | installation until the requirement is met. |
| | Click the associated link for additional information or to install |
| | the required product. After you make changes to your |
| | computer, click Check install readiness again to recheck |
| | your system. |
| | You may be required to restart your computer after the |
| | required software is installed. |
When all the requirements are met in the Install Readiness Check panel, you can continue with the installation.
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Click Next.
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On the Review Installation Details ** panel, review the installation information, and then clickBegin install**.
After the installation is completed, the Installation panel is displayed.
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On the Installation ** panel, clickFinish** to launch the Symantec Management Console.
After you upgrade to the latest version of Symantec Management Platform, upgrade to the latest version of Veritas System Recovery 21 Management Solution.
Post-upgrade tasks
After you upgrade to Veritas System Recovery 21 Management Solution, you must perform the following tasks:
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Install the Symantec Management Agent on the client computers. You can skip this task if the latest supported version of Symantec Management Agent is already installed on the client computers.
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Install the Veritas System Recovery Plug-in on the client computers.
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Install Veritas System Recovery 21 on the client computers. You can skip this task if you do not want to upgrade the client computers to Veritas System Recovery 21.