Adding recipients for notification

Last published : Apr 02, 2026
Individuals or groups can be set up to receive notifications when alerts occur in Backup Exec. When you set up an individual recipient, you indicate whether the person wants to receive notifications by email, text message, or both. A group recipient contains the individual recipients that you select. Each individual within a group receives notifications by the method that is indicated for the individual; email, text message, or both.
Note: Information about the notification sender must be configured before recipients can be configured.
See Configuring email or text message notification for alerts.
To add recipients for email or text message notification
  1. Click the Backup Exec button, and then select Configuration and Settings.
  2. Select Alerts and Notifications, and then selectNotification Recipients.
  3. On the Manage Recipients dialog box, click Add a recipient.
  4. In the Name field, type the name of the recipient.
  5. Select the method of notification for this recipient:
    To send emails to this recipient Check Send notifications by email , and then enter the person's email address.
    To limit the number of emails that are sent within a specific amount of time, check Send no more than x emails within x minutes/hours , and then enter the maximum number of emails to send in a specific time period.
    To send text messages to this recipient Check Send notifications by text message , and then enter the person's cell phone number and text message service provider's address.
    Note: If the recipient is located in a different country, you must include the exit code of the country from which the message is generated and the country code for the country in which the recipient is located. For example, the exit code for the United States is 011. The country code for Italy is 39. To send a message from the United States to a recipient that is located in Italy, enter011 39and the recipient's phone number.
    The phone number can include spaces and the following characters:
    - Opening and closing quotes
    - Period
    - Plus sign
    - Dash
    - Opening and closing parentheses
    - Forward slash
    To limit the number of text messages that are sent within a specific amount of time, check Send no more than x text messages within x minutes/hours , and then enter the maximum number of text messages to send in a specific time period.
  6. Click OK.
You can now assign the recipients to the alert categories for which they should receive notifications.
See Assigning recipients to receive notifications for specific alert categories.
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