Setting a status IP address to enable recovery from a recovery point on a network share or drive

Last published : Apr 02, 2026
You can restore a recovery point that is located on a network drive or share. Sometimes, however, you cannot map a drive or browse to the drive or share on the network to access the recovery point. The lack of an available DHCP service can cause such a failure. In such cases, you can assign a unique static IP address to the computer that is running the recovery environment. You can then map to the network drive or share.
See Configuring network connection settings.
See About using the networking tools in Veritas System Recovery Disk.
To get a static IP address
  1. In the Veritas System Recovery Disk environment, click Network, and then clickConfigure Network Connection Settings.
  2. In the Network Adapter Configuration dialog box, click Use the following IP address.
  3. Specify a unique IP address and subnet mask for the computer that you want to restore.
Be sure that the subnet mask matches the subnet mask of the network segment.
  1. Click OK.
  2. Click Close to return to the recovery environment's main menu.
  3. In the Network panel, click Ping a Remote Computer.
  4. Type the address of the computer that you want to ping on the network segment.
  5. Click OK.
If you specified a computer name or a computer name and domain as the address method, make note of the IP address that is returned.
If communication to the storage computer operates as expected, you can use the Map Network Drive utility to map a drive to the recovery point location.
See Recovering a computer.